After nearly 30 years with the school library system, Follet, the library’s Integrated Library System (ILS) will be transitioning to the public library system, Biblionix Apollo. What does this transition mean for the patron?
Streamlined digital services (hoopla and OverDrive)
Better remote account connectivity and management
Integration between Michigan e Library Interlibrary Loan and local patron accounts
Auto texting and emailing of hold and overdue notices
Two-way texting with library staff
Self-checkout availability (coming Jan 2021)
Online fee and fine payment (coming Jan 2021)
We’re excited to offer you the upgrades which are included with the Apollo system. To check it out click HERE!
Transferring 30 years of data may not go seamlessly although we’ve been working with Apollo on the data transfer trying to work out all the hiccups. If you encounter problems with your hoopla digital or OverDrive or MeLCat account:
All patrons previously logged in with a patron account number which isn’t accurate with the current system. The new Apollo system will require a P rather than the previous NTL before your patron number.
Your account at Nottawa Township Library may be expired.
You may have fines blocking the authentication process between Apollo and the digital services. These fines may be due to COVID 19 quarantine of materials or glitches between the previous system and the transfer to the new system. Staff may simply have to ‘clean up’ your account.
Troubleshooting:
Try logging into your account with P before your patron number rather than NTL.
Try logging in here to —> your new Apollo account <— with your account number beginning with P and the phone number we have on file for you (no dashes).
Please call us at 467-6289 during open hours: M-W-F 9:00 am - noon and 1:00 pm - 4:30 pm, T-TH 10:00 am - noon and 1:00 pm -5:30 pm, Saturday 10:00 am to 12:30 pm.
Email us at: ntllibarycirculation@gmail.com
Text us at: (269) 206-8262